Sales Policy – Getali

Effective Date: February 27, 2025

At Getali, we aim to provide you with the best possible shopping experience. Our Sales Policy outlines the terms and conditions that apply when you purchase products from our website https://getali.xyz. By making a purchase, you agree to comply with the following policies.

1. Ordering Process

• Placing an Order:
  To place an order, browse through our website, select the items you wish to purchase, and add them to your shopping cart. Proceed to checkout to enter your shipping details and payment information.
• Order Confirmation:
  After completing your purchase, you will receive an order confirmation email with your order details. Please verify that all information is correct.
• Order Cancellation:
  Orders can be canceled within 24 hours of purchase. After this period, the order may be processed, and cancellation may not be possible.

2. Pricing and Payment

• Pricing:
  All prices are listed in USD and may be subject to change without prior notice. However, the price at the time of your order will be honored.
• Taxes:
  Sales tax is applied based on the shipping destination and in compliance with applicable tax laws.
• Payment Methods:
  We accept credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for large or special orders. Payments are securely processed via trusted payment gateways.

3. Shipping and Delivery

• Processing Time:
  Orders are typically processed within 1-2 business days of receipt. Orders placed on weekends or holidays will be processed the next business day.
• Shipping Methods:
  We offer several shipping options, including standard, expedited, and express delivery, based on your location.
• Shipping Fees:
  Shipping fees are calculated at checkout and vary based on the delivery destination and the size of the order. Free shipping is available for orders over $100 within the UK.
• Delivery Times:
  Domestic orders (UK) typically arrive within 2-4 business days, and international orders may take 5-10 business days, depending on the destination.

4. Returns and Exchanges

• Return Window:
  You may return most items within 7 days of receiving your order, provided they are in original condition, unused, and in original packaging. Please refer to our Refund and Return Policy for more details.
• Exchanges:
  Items can be exchanged for a different size or color within 7 days of receiving your order. All exchanges must meet the return conditions.

5. Privacy and Security

• Data Protection:
  We are committed to protecting your privacy. Your personal and payment information is processed through secure, encrypted channels to ensure the highest level of security.
• Customer Information:
  We collect personal information to process orders, improve your shopping experience, and send promotional offers (if you opt in). We will never share or sell your information to third parties without your consent.

6. Customer Service

If you have any questions or issues regarding your order, please contact our customer support team:
📞 Phone: 079 1487 7312
📧 Email: info@getali.xyz
🌍 Website: https://getali.xyz

7. Changes to Sales Policy

Getali reserves the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page with an updated Effective Date. We encourage you to review this page periodically to stay informed.

Thank you for choosing Getali!
We are committed to providing you with premium streetwear and an exceptional shopping experience.